'Best Sellers'

SMILE! is for people and organizations who want to deliver great customer service - and have a great time doing it. Hot off the press! 3.5 stars for SMILE! from Training Media Review, the independent review organization.

Sincerity - Motivation - Integrity - Laughter - Enthusiasm... These words are the key to how Reggie keeps a positive attitude. He even sings about it! The SMILE! song is now a regular feature on the #27 from downtown Seattle to Coleman Park.

"I just saw the SMILE! training video- WOW! What a great tool to train people. I would love to order an extra 100 SMILE buttons, too!" " Manager, Department store

"I enjoy the program a great deal. I use it in my orientation program during that dull time after lunch. It picks everyone up and we have a great time. Reggie is such an engaging character that it's almost impossible not to get involved with the video. By the time I have people moving their chairs and singing, they are ready to meet Reggie. We set up the chairs in rows with an aisle- just like a bus- and we sing along. I think the concepts are clear and clearly presented. Oh, and we all wear the SMILE! buttons, too! " Candy Gusst, Director, Training, Beneficial Savings Bank

The SMILE! training package includes: 1 - 12 minute video 1 - 25 page Facilitator's Guide complete with large group and small group exercises, participant sheets (reproducible) and background articles about the Inside-Out Model for Customer Service, creating joy at work and the value of laughter at work. 10 - Buttons (just like Reggie's SMILE sign)

For a free preview, please email your request with your information to service@humanext.com

The complete package is $595.00

Non-Profits or Educational Entities purchase for $446.25

Rent for $250.00

Your team will snap to attention with this meeting opener that supercharges everyone's brain

From the animators of the best-selling video "Who Moved My Cheese?

If meetings and training sessions are an essential part of your organization, you know the importance of getting off to a good start. If your goal is to get everyone to contribute, this quick and quirky video is the way to achieve it. It will challenge any audience to think right out of the gate - and out of the box. Using fun riddles and entertaining animation, this short video will supercharge every one's brain before the real business of the session begins.

The video's four problem-solving steps encourage everyone to look at challenges from a new perspective:

• Consider simple answers before looking for complicated ones.
• Think about the consequences of your actions.
• Use all available information.
• Focus on the big picture, not just a small part of it.

Great for: New Hires / Front-line Personnel / Middle Managers / Senior Executives

The complete package includes: Video-running time, 5 minute running time + 5 minute discussion

Tape includes both Linear and Discussion Versions / Giraffe Bean Bag / Two Participant Pads

Purchase $295.00

For a free preview, please email your request with your information to; service@humanext.com

Program 1, Preventing Sexual Harassment (For All Employees):

Preventing Sexual Harassment looks at four common patterns of inappropriate behavior - the habitual harasser, the smitten harasser, the bully and the jilted harasser. How we respond to harassment will be most effective when we recognize why the behavior is occurring. This program arms employees with information and insights to help them determine the best way to get the behavior to stop. A series of dramatizations bring each pattern to life. Attorneys, human resource professionals and a troupe of exceptional actors take us through the legal, psychological, cultural and moral issues.

Program 2, Responding to Sexual Harassment (For Organizational Leaders):

Program 2 is an extension of the first program in both style and content, and we recommend that managers view both parts of the series. Program 2 examines the legal liability issues and questions of personal responsibility that managers and supervisors must face. Using dramatizations, we explore different patterns of how managers often respond to sexual harassment incidents, including the ostrich, the chameleon, the wounded tiger and the mother hen and present more effective alternatives. Finally we discuss how incidents should be investigated and best resolved.

Program 3, Rights & Responsibilities (For New Employee Orientation):

Program 3 is a brief introduction to the issue of sexual harassment prevention intended for new employees. This orientation program describes what sexual harassment is, how it is damaging to the person being harassed, the harasser, the workgroup and the organization, and what an employees rights and responsibilities are in this area.

The PATTERNS series comes with a comprehensive Facilitator's Guide. Handout pages are incorporated into the guide. Trainers need only to decide which topics would be relevant for individual distribution and which to copy as transparencies. Some handouts are also available as PowerPoint slides, provided on disk at no additional cost when you license the programs. With the purchase of this series, you are granted license to make as many copies of the handout / transparency pages as you need for your organization.

For Program I and Program II, the facilitator may choose from either an abbreviated 1-½ hour session, or a longer, more experiential 3-½ to 4 hour program. Each option was created to be flexible and allow the facilitator an opportunity to select handouts and exercises based on your own experience with or without knowledge of the topic, as well as the learning styles of each participant group. We recommend presenting both Programs I and II to managers and supervisors.

Programs I and II are $625 each. Program III is only $395. All three programs can be ordered together for $1,283.10

Special discount of $100 per video purchase applies to this series for the month of December 2011. Please place the order at the regular price and we'll apply the additional discount of $100 per video as we settle the order and will send an adjusted invoice showing the actual price paid.

Purchase Program 1, or Program 2, or Patterns Training Scenes for $625.00 each
 
Purchase Programs 1, 2, and 3 for $1283.00

Purchase combinations of 2 programs $1062.50

Purchase combination of Program 3 and another Patterns program for $867.00

Purchase Program 3 for $395.00

Rent any one program for 5 days for $295.00 each

Patterns Program I and Program II are available in  interactive version whereby streamed LMS Managment Learning systems are deployed. The program is SCORM compliant and can be run over any network. The program includes quizzes, a post test and certificate of completion of training  and full reporting of all results.

To learn more email us at: service@humanext.com