Below is a collection of conflict resolution training videos. By ordering from us you benefit from The Seven Advantages of Ordering from Communication Ideas. (See our "A Free Gift" page.)

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Facing the Tiger: A Best Seller Video-based Conflict Resolution Skills Workshop- Incredible Two Video Set $349 Do you work with individuals or teams—or even larger organizational units—where unresolved conflict is present, and you are exploring how to be a force for positive change in the situation? If so, Facing the Tiger is for you. This new interactive video-based training workshop can make a noticeable difference in the way people see and respond to conflicts when they occur. It has helped thousands of people—and it can help you, your colleagues, and your organization—experience the power and value of conflict utilization and how to release the untapped potential present in every conflict! Incredible Two Video Set Includes one Leader’s Guide, and five Participant Workbooks. Part One: - The Pinch Theory: Making Conflict Constructive: This segment of the program explores why conflict exists and is inevitable in any dynamic relationship. It illustrates strategies for recognizing when conflict situations may arise and how to reorient potential problems. Part Two: - The Three Worlds: Communication Breakthroughs at Work: In this portion of the program you will learn a proven five-step process for addressing conflict so that the conflict goes to work for you, creating a new way of seeing things that respects both points of view and generates breakthroughs in understanding and effectiveness. Complete Workshop: 3-ring binder with 2 videos and five participant workbooks / Code...FTIG / $349.00 A Set of 5 Additional Workbooks for 5 participants $24.95

Getting to Yes: The Harvard Negotiation Project and Conflict Management Program with Dr. Roger Fisher Based on the international best-seller and featuring Dr. Roger Fisher, William Ury and Bruce Patton of the Harvard Negotiation Project and Conflict Management Inc.. This program demonstrates a pragmatic and systematic approach to implementing interest-based negotiation, a powerful strategy for effectively pursuing your interests while simultaneously building long-term relationships. More than a dozen negotiations based on actual transactions and disputes settled by Conflict Management, Inc., are used to illustrate how to turn an adversarial or confrontational negotiation process into mutual problem solving. Features top executives, corporate lawyers and professional negotiators, making the scenarios feel incredibly realistic. Providing a running commentary on mistakes that are being made and how to correct them, Fisher, Ury and Patton coach the parties on effective approaches to take. Also available in a 67 minute "Short-Cut" version. 134 min. Includes Facilitator's Guide, Viewer's Guides, Audiotape and Book. Rental: (Full Version) $375 Rental: (Short Version)  $250.00 Purchase: (Full Version) $995.00.00 Purchase (Short Version) $695.00 for a free preview send your request and infromation to: service@communicationideas.com

Solving Conflict: A Training Video For Managers, Supervisors and Team Leaders Resolve employee conflicts without making enemies through the effective management intervention techniques dramatized in this video. If your managers and team leaders run for cover at the first sign of a conflict, Solving Conflict will help them overcome their resistance and get proactively involved. The video models interpersonal skills for effective conflict resolution and positive working relationships. Bonus practice sessions at the end of the tape facilitate role-playing and further discussion. How To Training Points: How to successfully intervene in employee conflicts How to listen, ask questions, offer feedback, and get to the real problem How to set and stick to fair ground rules and achieve "win-win" results for both sides --- Training Package Includes: -- Course Materials Guide and a FREE Bonus: Five Interactive Vignettes --- Length: 21 Minutes. Purchase VHS for $695 Purchse DVD for $745.00 Rent DVD or VHS for One Week $295.00 For  Educational Institution, purchase VHS for $556.00 For non-profit organizations purchase VHS for $590.75 Call for a Free Preview, send your request and information to: service@communicationideas.com

Between You and Me: Solving Conflict Training Video For Employees A trainer's favorite since its release, this video uses believable, realistic role-plays to help workers embrace teamwork and solve their own conflicts with minimal management intervention. Key Training Points: How to understand both sides' points of view How to vent and neutralize emotions How to listen without being argumentative or judgmental. Length: 23 min. Includes Training Leader's Guide Purchase VHS for $695 Purchse DVD for 745.00  Rent DVD or VHS for One Week $295.00  Discounts available for purchases only : Educational institutions  (20%); Non-profit organizations (15%) For a Free Review, send your request and information to: service@communicationideas.com

Everybody Wins: How to Turn Conflict into Collaboration Everybody Wins: How to Turn Conflict into Collaboration emphasizes that conflict is inevitable because of a diverse workforce, constant change, stress from doing more with less, confusion over responsibilities, and miscommunication. However, there is a loss of productivity when employees spend all their time dealing with conflict. This program teaches employees to take the initiative in resolving conflict with their coworkers and cooperating to find win/win solutions for most disagreements Key Learning Points: Understand why conflict in the workplace happens Know how to change your perspective of conflict Identify the three most common workplace conflict situations Identify the five different ways people deal with conflict Use the "Everybody Wins" approach in a conflict situation Take personal responsibility for dealing with conflict, diversity, and disagreement This program will teach your employees how to recognize three of the most common conflict situations in the workplace: Peer-to-Peer Conflict - How do you deal with a conflict that is between you and your coworker? Work-Team Conflict - How do you deal with conflict that happens in your team? Manager-to-Employee Conflict - What do you do when the conflict is between you and your boss? This program teaches three easy steps to resolve conflict: Everyone tells it like they see it Get everything on the table Focus on the future Bottom-line, employees will know a clear, easy-to-use approach that will help them think things through to arrive at the most appropriate choice of action to take. Ultimately, this will increase the productivity of your organization. Complete Training Kit Components: DVD (full length video plus vignettes without narration, companion SMART-START® Conflict: Resolving Conflict (See next item below), interview with subject-matter expert, Stuart Levine, TrainerTALK™ with Sue Mueller and classroom slides) VHS (19 minutes) Facilitator Guide (multiple agenda options) Reproducible Participant Materials Reproducible Self-Study Guide Online Program Resources Trainer Pack Order Complete Training Kit  (English) for $995.00  Purchase Video Only $895.00

SMART-START® Conflict Resolving Conflict Creating a Collaborative Environment About the Program: Looking for a smart way to kick off a training session? Launch a meeting? Start to build a culture? In just four minutes, using music, animated text and graphics, this thought-provoking video will instruct, inspire and definitely stimulate discussion about conflict resolution. Used alone or as a complement to the program, Everybody Wins, this video is ideal for trainers and meeting facilitators seeking alternative ways to inspire and motivate their audience. Not sure how to get started? Ask about Beyond the Box, an activity book designed specifically for VisionPoint’s SMART-START® videos and other short programs with BIG ideas. When you purchase the Complete Training Kit for Everybody Wins, SMART-START® Conflict is included on your DVD. Program Components: DVD or VHS (4 minutes)    Available in English Only Purchase Smart Start Conflict VHS Or DVD for $295.00

Coping with Difficult People - Parts 1 and 2 Do the "Know-It-All Experts" and "Complainers" drive you nuts? Don't get mad--get smart! Length: Part 1: 20 minutes / Part 2: 19 minutes There are ways you can survive difficult people at work! Coping with Difficult People explains six different personality types that could prevent you from doing your job adequately and what to do to gain cooperation. From calming the "tank" to handling complainers without getting defensive yourself, this two-part video gives you the skills to identify and deal with stressful individuals, confidently. Part 1: Know-It-All Experts Stallers Snipers How-To Training Points: How to get the know-it-all to actually listen How to uncover the staller's real objection How to appropriately inform the sniper that snide remarks are always out of line Training Package Includes: Training Leader's Guide Purchase Coping With Difficult People Part 1 for $450.00 Rent  VHS OR DVD for 5 Days for $195.00     Part 2: Complainers Super-Agreeables Tanks How-To Training Points: How to turn a complainer into a problem-solver How to get the super-agreeable to make a strong commitment How to never argue with a tank Training Package Includes: Training Leader's Guide Purchase Coping With Difficult People Part 2 for  $450.00 Rent  VHS OR DVD  for 5 Days for $195.00

Conflict: Rules of Engagement (cc) How often have you heard someone say, "I'd like to get rid of conflict in my life?" According to management consultant, author, and dynamic lecturer, Dr. Pat Heim, the day we're rid of conflict is the day we die. Conflict, like death and taxes, is something we can bank on throughout our lives. "But one of the great ironies about conflict," says Dr. Heim, "is that conflict is a central component for developing team cohesion in the workplace." The art of conflict management on the job and in all interpersonal relationships is the subject of Conflict: The Rules of Engagement. Dr. Heim takes viewers through proven strategies which neutralize some conflicts straight out, or simplify complex conflicts into manageable ones. The end result is a more productive and respectful organization. Includes discussion guide Length: 41 minutes Purchase Price: $495.00 DVD OR VHS One Week Rental: $165.00 DVD OR VHS

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