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Generations: M.E.E.T. for Respect in the Workplace Fostering Diversity & Respect About the Program: With workers from four generations now active in the workforce, the potential for misunderstanding, frustration and conflict puts increasing pressure on productivity. To turn that challenge into a competitive advantage, this program applies the M.E.E.T. approach to the complexities of effectively working in and managing a multigenerational workforce.  Employees and managers gain insights, strategies and skills that help minimize generational conflict and strengthen collaboration. This program features the M.E.E.T. model: M - Make time to discuss E - Explore differences E - Encourage respect T - Take personal responsibility Learning Point Highlights: Defines key characteristics of the four generations in the workplace Spotlights issues and situations influenced by generational differences Demonstrates applying the M.E.E.T. model in working effectively across generations Complete Training Kit Components: Two DVD (DVD 1 - full length Generations video plus vignettes without narration, companion SMART-START® Generations: Bridging the Gap, interview with subject-matter expert Deb Alexander, TrainerTALK™ with Sue Mueller/DVD 2 - full length Managing Generations video plus vignettes without narration, companion SMART-START® Generations: Bridging the Gap, interview with subject-matter expert Deb Alexander, TrainerTALK™ with Sue Mueller) Two VHS (28-minute Generations and 14-minute Managing Generations) Facilitator Guide (multiple agenda options) Reproducible Participant Materials Reproducible Self-Study Guide Available as an Online Resource Online Program Resources Ten Handbooks Trainer Pack Ten Foam Puzzles Purchase Complete Kit $995.00 Video Only (English) $895.00

Mixing Four Generations in the Workplace   Generation conflict costs billions of dollars in lost productivity to organizations like yours worldwide - not to mention the incalculable effects on motivation and morale. Now there's help with generational expert Cam Marston's new DVD course, Mixing Four Generations in the Workplace. This program will educate and stimulate positive interaction among your people. It will also dramatically reduce workplace conflict and provide managers and supervisors with strategies for dealing with recruiting, retaining, and motivating, using the generational differences in a positive way. Key Learning Points: Generational context is not about age, but common experiences. Acknowledge your team's expectations, not just your own. Different is neither right nor wrong, just different. Age-ism is the death of any coaching strategy. Generational understanding does not take the place of concern for the individual. Different generations care about different approaches to the same problem. Technology is not universal - assess your team members' affinity level before making communication assumptions. DVD includes: Program One - Defining Four Generations in the Workplace - 18 Minutes Program Two - How to Deal with the Four Generations - 16 Minutes Package includes: 2-program DVD (plus Bonus Program with Cam & Judy Marston); CD Support Package with 32-page Facilitator's Guide, 30-Page Participant Guide, Participative Exercises, and PowerPoint Presentation. All support materials customizable and reproducible. To preview this program, send your request with your information to: service@communicationideas.com Purchase DVD for $795.00 5-Day Rental $ 395.00

Wealth Innovation & Diversity by Joel Barker Wealth Innovation & Diversity takes you on a journey to understand a fundamental truth: Without diversity, there can be no innovation; without innovation there can be no new wealth. In other words, diversity is not just the right thing to do, it's your source of greatest potential. Hosted by the best-selling author Joel Barker, Wealth, Innovation & Diversity contends that your organization will experience long-lasting success only when you hire, promote and encourage people different than yourself. Barker shares how organizations that do not reap the benefits of diversity are destined to stagnate and eventually . . . fail. He draws from history, science and business, against such backdrops as Machu Picchu's ruins, a farm in Ireland, skyscrapers in Singapore, and the forests and plains of America. Wealth, Innovation & Diversity will prove to be a broad-based foundational program for many of your training needs. The video is fully supported by comprehensive support materials created to offer flexible learning options to meet a wide range of needs. Included are five All-At-Once Viewing Options, as well as a a ready-to-use, customizable workshop that can be conducted in one 3-hour or three 1-hour sessions. Materials include a step-by-step facilitator guide, workbooks and reusable session materials on CD-ROM. Wealth, Innovation & Diversity video and support materials are also available to license for company intranet access. A turn-key diversity training package with many options. Key Learning Points: A new understanding of the value of diversity. The connection diversity has to innovation and wealth. What mutualism is and why it is so important to your future. Why diversity is a natural and vital part of our universe. Rent it for $200.00 Purchase it for $895.00 For a Free Preview Call: 973-427-3004

M.E.E.T. on Common Ground- Diversity & Respect Training- Best Seller Teach employees to recognize and respond to inappropriate or illegal situations professionally…and with respect. About the Program: The desire to be treated with respect is something we all have in common, especially in the workplace. The M.E.E.T. approach (Make time to discuss; Explore differences; Encourage respect; Take personal responsibility) counteracts shame, blame and stereotyping that create toxic environments and undermine productivity. Through M.E.E.T., employees learn to recognize, respond to and resolve situations arising from individual and cultural differences. This program features the M.E.E.T. model: M - Make time to discuss E - Explore differences E - Encourage respect T - Take personal responsibility Learning Point Highlights: Encourages personal responsibility in creating a respectful workplace Provides a proven, four-step process that builds mutual respect Offers practical examples and advice for resolving difficult situations Complete Training Kit Components: DVD (full length video plus vignettes without narration, companion SMART-START® Respect : It Just Takes a Little Respect, interview with subject-matter experts, Ben and Debra Alexander, TrainerTALK™ with Sue Mueller and classroom slides) VHS (22 minutes) Facilitator Guide (multiple agenda options) Reproducible Participant Materials Reproducible Self-Study Guide CD-ROM of Print Materials Online Program Resources Trainer Pack Ten Foam Puzzles Purchase the Complete Training Kit / $995.00 Video only (English)  $895.00

Smart-Start: It Just Take a Little Respect: Companion Video It Takes Just A Little Respect" is another program in the award winning SMART-START™ companion video series. This brief, high-impact video uses inspirational quotes and thought-provoking statements, wrapped around music, visual images and graphics to enlighten your audience about respecting others. It can prepare your audience for the M.E.E.T. on Common Ground video program (see above)or may be used as a stand-alone for any meeting or session when you want to emphasize respecting others in the workplace. Length: 4 min. Purchase DVD OR VHS :$295

We Need to M.E.E.T.: Managing for Respect in the Workplace We Need to M.E.E.T. teaches managers how to recognize, respond to, and resolve day-to-day workplace situations that can rise out of cultural differences. It will help managers know how to promote a respectful and inclusive working environment while maintaining their organization's laws, policies, and values. Key Learning Points: Explain the benefits of the M.E.E.T. model Use the four steps in the M.E.E.T. model to resolve issues between employees, while promoting a "mutual respect" working environment Identify the legal and organizational responsibilities of a manager/supervisor in maintaining a respectful workplace The M.E.E.T. Model: M-Make time to discuss E-Explore differences E-Encourage respect T-Take personal responsibility Complete Training Kit Components: DVD (full length video of We Need to M.E.E.T. and M.E.E.T. Zero Tolerance, companion SMART-START® Respect: It Just Takes a Little Respect, interview with subject-matter experts, Ben and Debra Alexander, TrainerTALK™ with Sue Mueller and classroom slides) Two VHS (29-minute We Need to M.E.E.T. and 10-minute M.E.E.T. Zero Tolerance) Facilitator Guide (multiple agenda options) Reproducible Participant Materials Reproducible Self-Study Guide CD-ROM of Print Materials Discussion Guide Online Program Resources Trainer Pack Ten Foam Puzzles Purchase Complete Training Kit $995.00 Basic Kit Components: Two VHS (29-minute We Need to M.E.E.T. and 10-minute M.E.E.T. Zero Tolerance) Facilitator Guide (multiple agenda options) Reproducible Participant Materials Reproducible Self-Study Guide CD-ROM of Print Materials Discussion Guide Online Program Resources Video Only  (English) $895.00

AWESOME! A New Generation Y Training Video Program- Two videos in one complete training package for $625 Part 1 - A New Generation @ Work  - Part 2 - Engaging Gen Y Overview: What makes Generation Y different? What experiences have influenced their attitudes, values and work styles? What do they need to be successful at work? How can organizations engage and inspire them to maximize their impact and productivity? These questions are becoming increasingly important as the largest generation in history begins entering the workforce. In the next few years, Gen Y will constitute 38% of all employees. They are smart, adaptable, energetic, skilled and eager to make their mark. At the same time, these young people do things differently and enter the world of employment with great expectations and a culture that may be unfamiliar to many of us. Program Contents: To help you better prepare for the task of engaging, inspiring and productively channeling the energies of your new employees, we have created AWESOME!, a 2-part video-based training program. Part 1, “A New Generation @ Work”, presents 24 Gen Y employees from a wide range of occupations who share what makes them tick. Part 2, “Engaging Gen Y”, introduces 5 managers who present their views on how to help Millennials succeed. You’ll be enlightened, energized and entertained! Support Materials: A comprehensive facilitation package accompanies the program and includes a facilitator’s guide, PowerPoint slides, reproducible handouts and program transcripts. Purchase for $625 Or Rent for $295 Free Preview: For a no-cost online preview send your complete busness information to: service@communicationideas.com

Drop By Drop Drop By Drop training video deals with diversity and harassment from the angle of “micro-inequities” in the workplace. Micro-inequities – small messages of bias or prejudice which are sent from one person to another, often without the sender being aware of the message. These small communications of disrespect and inequality usually aren’t intentional but they can be extremely destructive! -No one is immune from sending and receiving micro-inequities. They exist in EVERY workplace, EVERY day. So there is a universal need for the training. -We ALL have biases – that’s normal and natural. But we need to become more sensitive to the problems we can cause when they are communicated. An isolated incident of a micro-inequity might not cause a problem but when they ACCUMULATE it can be devastating. (Thus, the title, DROP BY DROP). Video Synopsis: The program opens with an unhappy ending – the resignation of a frustrated employee. We then explore the workplace responsible for creating this situation. The use of an unusual host who seems to take pleasure in our failings and ‘challenges’ us with his strange perspective on our insensitive behaviors. He walks us through several examples of micro-inequities that could easily be avoided and then shares the key concepts for creating an inclusive and productive work environment: Consider: Listen, empathize, and follow the “platinum rule” by treating others as they’d like to be treated. Respect: Show regard for all races, religions, cultures and ages and value the talents each person brings to the workplace. Learn: Be open to information about different cultures, customs and perspectives of your co-workers. Learn to communicate with kindness and clarity. Put a stop to the disrespectful little “paper cuts” co-workers unknowingly inflict upon each other. Raise awareness and emphasize the importance of maintaining a thoughtful and respectful workplace with Drop by Drop. Package Includes: DVD or VHS 19 min.; Leaders Guide; PowerPoint Presentation on CD; Drop by Drop Handbook Purchase English/Spanish DVD Package $945.00 Purchase English VHS package $895.00 Rent DVD or VHS package $295.00

M.E.E.T. Zero Tolerance: Enforcing Zero Tolerance with Fairness & Respect This separate, yet companion video to "We Need to M.E.E.T" - see above- helps managers learn how to properly enforce their zero tolerance policies with respect by gathering all the facts to recognize and correct zero tolerance situations and stop unacceptable behavior. Key Learning Points: Identify the manager’s primary responsibilities in enforcing a zero tolerance policy Understand the potential challenges to enforcing zero tolerance correctly Explain the benefits of using the M.E.E.T. model in enforcing zero tolerance Understand how to use the M.E.E.T. model in a potential zero tolerance situation The M.E.E.T. Model: M - Make time to discuss E - Explore differences E - Encourage respect T - Take personal responsibility Program Includes: Discussion Guide with 1 and 2-hr agenda options Length: 10 min. DVD or VHS - VHS available in Spanish: Purchase: $395.00

OUCH! THAT STEREOTYPE HURTS Why is OUCH! important? Staying silent in the face of demeaning comments, stereotypes or bias allows these attitudes and behaviors to thrive. This undermines our ability to create an inclusive workplace where all employees are welcomed, treated with respect and able to do their best work. Yet, most employees and leaders who want to speak up don't know how. So, we say nothing. What does OUCH! do? In a unique and powerful way, viewers will experience the impact of stereotypical comments, explore why people don't speak up against stereotypes and other biased behaviors, and learn six techniques for speaking up without blame or guilt. OUCH! Learning Objectives: • Understand the impact of stereotypes and biased statements, even when casually said. • Identify the most common reasons people sit silent in the face of bias and stereotypes. • Enhance skills for speaking up against stereotypes without blame or guilt. The OUCH! package includes: VHS or DVD with:         - 12 minute OUCH! video           - 5-minute video-based Speaking Up Activity           [Skills Reinforcement]           - 13 1/2-minute alternate OUCH! video [vignettes incorporated into main presentation] Leader's Guide and PowerPoint Presentation - CD One copy of the book, "OUCH! That Stereotype Hurts 10 reminder cards with the OUCH! Techniques Purchase DVD or VHS for $695 5-day rental $300.00

Just Be F.A.I.R.: A Practical Approach to Diversity in the Workplace / with F.A.I.R. in Action Diversity is about recognizing and responding effectively to the similarities and differences among all groups that make up the organization. This new program teaches a practical, proven tool that can be used to build cultural competence – the F.A.I.R. Approach! Just Be F.A.I.R. is a complete diversity awareness program designed to help employees understand what diversity really is and when it matters most in the workplace. This program introduces the F.A.I.R. Approach as a practical way to improve an organization's cultural competency. This approach can be used as a tool to build more positive, productive relationships at work that will help employees make better decisions that impact the overall productivity of the organization. Just Be F.A.I.R. consists of two videos that can be implemented individually or together for a truly comprehensive program: Just Be F.A.I.R. - This program shows managers and employees what it means to be "culturally competent" and why it is important. It explains what diversity really is and isn't, and how people and organizations can be more culturally competent by using the F.A.I.R. Approach. F.A.I.R. in Action - This follow-up program teaches employees how to be fair and culturally competent in real-life workplace situations by applying the F.A.I.R. Approach. Key Learning Points: Recognize that diversity is different from EEO or Affirmative Action Describe the importance and impact that diversity has on the overall productivity of the organization Define what it means to be culturally competent and use that awareness to be more effective Identify and implement the four elements of the F.A.I.R. Approach The F.A.I.R. Approach F - Feedback A - Assistance I - Inclusion R - Respect Complete Training Kit Components: DVD (full length video of Just Be F.A.I.R. and F.A.I.R. in Action, companion SMART-START® Diversity: What is Diversity?, interview with subject-matter experts, Ben and Debra Alexander, TrainerTALK™ with Sue Mueller and classroom slides) Two VHS (16-minute Just Be F.A.I.R. and 19-minute F.A.I.R. in Action) Facilitator Guide (multiple agenda options) Reproducible Participant Materials Reproducible Self-Study Guide CD-ROM of Print Materials Online Program Resources Trainer Pack Ten World Foam Balls Purchase the Complete Training Kit $995.00 Video only $895.00

Start-Smart: What's Diversity? Diversity Companion Video Fostering Diversity & Respect About the Program: Looking for a smart way to kick off a training session? Launch a meeting? Start to build a culture? In just four minutes, using music, animated text and graphics, this thought-provoking video will instruct, inspire and definitely stimulate discussion about the many types of diversity we encounter every day. Used alone or as a complement to the program, Just Be F.A.I.R., this video is ideal for trainers and meeting facilitators seeking alternative ways to inspire and motivate their audience. Not sure how to get started? Ask about Beyond the Box, an activity book designed specifically for VisionPoint’s SMART-START® videos and other short programs with BIG ideas. When you purchase the Complete Training Kit for Just Be F.A.I.R., SMART-START® Diversity is included on your DVD.  Program Components: DVD or VHS (4 minutes) $295.00

Dialogue! Now You're Talking - Communicating in a Diverse World Dialogue! Now You're Talking Series consists of four video-based training programs, with one dedicated to gender diversity (Program 3: Program 1. Communicating in a Diverse World. Overview. What is dialogue - contrasting debate and dialogue. Initiating Dialogue - how to do it, where to do it. The skills of Dialogue - Suspension (of judgment, decision making and status) Listening (with empathy, for understanding, showing you care) Discovery (uncovering and sharing hidden assumptions in yourself and others). Includes a dramatization of how Dialogue helps us communicate across job functions, helping improve relations between people at different levels within the organization as well as between different departments or areas of expertise. Program 2. Dialogue for Cultural Understanding. We apply the skills of dialogue outlined in Program 1 to challenges faced in culturally diverse work environments. We see a dramatization that demonstrates how dialogue can be used to open communication, uncover hidden assumptions, break down stereotypes and facilitate more productive relationships. Program 3. Dialogue between Genders. A dramatized dialogue shows us how the skills we learned in Program 1 can be used to overcome misunderstandings, break down gender stereotypes and improve communications between men and women at work. Program 4. Dialogue among Generations. We demonstrate how the skills of dialogue can be used to bridge the personal and professional style differences that exist between employees of different ages. We uncover how divergent personal and world views common to people of different generations can lead to misunderstandings and distrust and how dialogue can help overcome age barriers and build more productive workplace relationships. Support materials include a comprehensive facilitation guide, reproducible handouts, pre- and post-assessments, and PowerPoint slides for classroom presentation. Purchase any one program of the above four $625.00 Purchase any two programs For $1062.50 Purchase any three programs For $1462.50 Rent any one program of the above four $295.00 Purchase all four programs for $1875.00 For a Free Online Preview of this video program send your business contact information to service@communicationideas.com

The Diversity Series: 4 Complete Video-based Programs We have comprehensive video-based training programs on diversity, including a video on gender diversity. You can purchase these programs to facilitate them yourelf, or invite us to facilitate them for you. The Diversity Series is a series of 4 programs designed for managers and employees. We focus on the legal, ethical and practical definitions of diversity and address some of the complex issues organizations and employees face. We explore issues of communication styles, workplace values, conflict, stereotypes, fear and building productive workplace relationships with those who are different from us in a variety of ways. Program Contents: Program 1, On the Threshold of Change, is the overview module. We explore the definition of diversity and how it can impact our work lives. Program 2, Gender and Sexual Orientation Workplace Issues.... Program 3, Race, Ethnicity, Language and Religion Workplace Issues. Program 4, Age and Physical Ability Workplace... Scenarios: Each program in The Diversity Series includes dramatizations designed to help focus and stimulate discussion. There are 6 of these scenarios in the series. Rent any one program of the above four $295.00 Purchase any one program of the above four $625.00 Purchase all four programs for $1875.00 Purchase any two programs For $1062.50 Purchase any three programs For $1462.50 For a Free Preview of this series or any other video, send your business information to: service@communiationideas.com Or call 1-973-427-3004

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