Below is a collection of management development training videos, supervisory training videos, and new manager/ new supervisor training videos. Call us for a free preview.

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Peer Today, Boss Tomorrow: Navigating Your Changing Role Leading & Managing for Peak Performance About the Program: Help newly promoted supervisors navigate their changing roles and have immediate impact! Climb in the proverbial camper for an enlightening road trip with five friends who share experience and insights about making successful transitions from peer to boss. Key strategies, hands-on workshop activities and practical suggestions make this program an excellent choice for organizations that promote from within or train new supervisors regularly. Learning Point Highlights: Reflects honestly the mixed feelings involved in moving from peer to boss Outlines four strategies to help new managers make successful transitions Helps new managers address their evolving relationships with colleagues Complete Training Kit Components: DVD (full length video plus vignettes without narration, companion SMART-START® New Supervisor: So, Now You're the Boss, interview with subject-matter expert, Marcy Uday-Riley, TrainerTALK™ with Sue Mueller and classroom slides) VHS (22 minutes) Facilitator Guide (multiple agenda options) Reproducible Participant Materials Reproducible Self-Study Guide Ten Handbooks Online Program Resources Trainer Pack Purchase Complete Kit for  $995 Purchase Video only - Available in Spanish - for $895

New Supervisor: So, Now You're The Boss - A SMART-START Video This insightful 4-minute companion video offers encouraging advice to new managers and supervisors on accepting their new role, establishing clear boundaries, communicating, and taking action. Makes a perfect addition to Peer Today, Boss Tomorrow (see above.) Length: 4 min Purchase DVD OR VHS $295

I Wish My Manager Would Leading & Managing for Peak Performance About the Program: Twenty-five thousand employees can’t be wrong…when it comes to knowing what managers and supervisors can do to make their workplaces more productive, efficient and rewarding. Based on candid responses gathered in a large-scale, five-year survey, this program helps managers and supervisors consider the impact--positive and negative--that their management styles have on employees. It’s a refreshing and honest look at the relationship between employees and managers. Program Components: DVD or VHS (6 minutes) Discussion Guide Flip Book, I Wish You Would Just...   Purchase DVD or VHS for $395.00

The Encouraging Manager The multiple award winning Encouraging Manager, explores what it takes to create an environment where everyone can do their best, without fear. This U.S. International Film and Video Festival "Silver Screen Award" winning, and N.Y. International Film Video Festival program finalist offers clever workplace scenarios, often humorous visuals, and simple yet powerful training points anyone can relate to. Practical action steps help every viewer, from the newly promoted supervisor to the seasoned manager, create a workplace where employees feel empowered, informed, and invaluable. By the program's conclusion, participants will understand the far-reaching impact their encouraging actions can have on others. The Encouraging Manager is a comprehensive training package. Included is a leader's guide, participant workbook, PowerPoint presentation on CD-ROM, and 10 pocket reminder cards — everything you need to begin training. If you desire a workplace of creative, enthusiastic team members who work together well and excel individually, order The Encouraging Manager to help your managers and supervisors on their way. Key Learning Points: EMPOWERED Encourage employees to participate fully in problem-solving. Demonstrate respect for employees' opinions. Put employees' good ideas into action INFORMED Set a tone of honest, open communication. Keep employees in the loop with regular updates. Make sure employees know what is expected of them. INVALUABLE Recognize and show appreciation for employees’ initiative. Maintain a mutually respectful relationship with each employee. Tell employees that you value their contributions. Rent VHS for $200.00 Purchase VHS for $625.00

A Manager's Guide - 2 Programs

A Manager's Guide First Program: Surviving the Slings & Arrows Second Program: To Lead Or Not To Lead A Manager'sGuide, is an excellent overview of the fundamental skills needed to survive and thrive in today’s complex work environments. Using the casting and rehearsal of a production of Shakespeare’s Hamlet as a backdrop, this 2-program series provides an entertaining overview of the essential skills needed by both new and more experienced managers. A team of experts reinforces the key learning points. Each program addresses 5 critical subject areas and presents 3 key learning points in each area. The video programs run 25 minutes each. While we recommend using the full series, each program can stand alone as a complete, separate training resource. The programs come with a comprehensive facilitation package including reproducible handouts. We have also created handy credit card size “Gold Cards” that you can purchase for your managers. Each 2-sided card includes the 30 key learning points presented in the programs. They make an attractive and convenient reference or reminder tool. These programs can be delivered a number of ways. Contact us for details on broadcast licenses or computer network delivery options. Program Objectives A Manager’s Guide is intended to provide new and experienced managers in public and private sector organizations with an overview of the fundamental skills needed to be successful in the work they do. There are two programs in the series: Program 1—Surviving the Slings & Arrows focuses on the skills needed to navigate the legal and behavioral challenges managers can face. Program 2—To Lead Or Not To Lead takes a look at the communication, organizational and leadership skills managers need to excel. After viewing Program 1 and working through the material in the Facilitation Guide, participants should understand… Appropriate & effective hiring practices EEO compliance issues How to handle workplace harassment Respectful termination procedures Performance management fundamentals After viewing Program 2 and working through the printed support materials, participants should understand… Fundamentals of effective communication How to be a supportive coach Conflict management dos and don’ts Basic time management concepts The keys to being an effective leader Support Materials A Manager’s Guide comes with a comprehensive Facilitator’s Guide that includes handouts. When you license the programs, QMR grants you permission to make copies of these printed handouts for your organization’s training use. Program Contents The programs combine dramatized scenarios that demonstrate the key learning points in each section and expert commentaries that underscore and reinforce the training. The dramatizations are set against a backdrop of the rehearsal of a production of Shakespeare’s Hamlet. The interactions between the play’s director and actors serve as a dramatic metaphor for the kinds of situations managers are likely to face in their work environments. The facilitation materials offer several approaches to using the programs. The training can be 2-4 hours or longer depending on the exercises and activities you choose to use. We also offer a self-study track for organizations that prefer that option for their managers or supervisors. Purchase One Program $625.00 each Schools, colleges, not-for-profits and governments special price . $500.00 each Purchase Program 1 and Program 2 for $1062.50 Schools, colleges, not-for-profits and government purchase both programs (special) $1000.00 7-Day Rental $295

Managing from the Heart Join Harry Hartwell, one manager who has been given a second chance at life, as he sets out on a new path of thinking. A hard-nosed climber on the corporate fast track, Harry has relied on managing with fear and anger, bullying employees and putting them down to get results, all the while intimidating and frustrating people... During a near-death experience following a heart attack, Harry embarks on an unusual journey, learning five heartfelt principles along the way for leading his employees. The principles for Managing from the Heart include: Creating trust Hearing and understanding with an open heart and mind Properly incorporating the opinions of others Genuinely valuing every employee's contribution Helping peope develop and grow Based on the best-selling book, the Managing from the Heart training video will help both seasoned veterans and those new to management recognize that everyone has the potential to grow, and how people respond positively to anyone who focuses on their potential greatness. How To Training Points: How to address the opinions and ideas of others in a positive way, even if you disagree / How to fuel the growth of your employees / How to tell the truth with compassion / How to acknowledge good intentions and deter potentially damaging intentions. Managing from the Heart means learning the importance of acknowledging a person's positive reasons for proposing ideas and not making others "feel wrong," even if they disagree. Managers will also discover that the key to helping people become more productive is being a manager others can count on for support and leadership--a manager who makes others feel important and good about themselves. Materials Included: Training Leader's Guide includes session agendas, discussion materials, pre- and post-training assessments, interactive exercises and overhead and handout masters. For a FREE preview call: 973-427-3004 or send your request to service@communicationideas.com Purchase DVD or VHS for $695.00 Rent VHS for 5 days / $195.00 Rent DVD for 5 days / $225.00

Everything You've Always Wanted to Know About Management Powerful techniques that enlighten even the most experienced managers... Trendy management techniques have come and gone. But the specific approaches in Everything You've Always Wanted to Know About Management can work for your managers in all types of situations, and are considered virtually timeless. They provide powerful insights and ideas that can enlighten even the most experienced manager. A core program for all management training, this video communicates timeless and proven management skills that raise employee productivity and improve morale. How-To Training Points: How to motivate employees to set and accomplish goals / How to reveal the real importance of every job / How to empower employees to make better decisions / How to listen, ask questions, and express concern when dealing with employees. / Length: 25 minutes / For a FREE Preview call: 973-427-3004 Rent VHS for 5 Days $195.00 Rent DVD for 5 days $225.00 Purchase $595.00

Improving Performance Through Empowerment Generate better results by empowering employees to take charge and make decisions.  Do your employees focus on what you want rather than finding the best way to accomplish goals? Managers often control how things get done in an effort to save employees from making "mistakes." But this can sap initiative, prevent learning and stifle innovation. Through the positive behavior modeling dramatized in Improving Performance Through Empowerment, managers will discover the advantages of delegating responsibility, encouraging the exploration of new ideas and providing employees with new opportunities to learn. Improving Performance Through Empowerment will move managers away from telling employees exactly how to solve a problem to providing the guidance necessary for long-term growth and performance improvement. They'll also learn how to grow the organization's "human assets" by assigning projects that stretch the skills of employees and gets them to confront and overcome areas of weakness. How-To Training Points: How to give employees responsibility and allow them to make decisions How to allow employees to make and learn from mistakes How to avoid "cosmetic empowerment" How to encourage employees to have direct contact with both internal and external customers How to give employees the opportunity to grow by allowing them to confront areas of weakness Materials Included:  18 minute Video / Training Leader's Guide includes session agendas, pre and post-training assessments, discussion materials, interactive exercises and overhead and handout masters. Also includes a Desk Reminder. Puechase DVD or VHS for $595.00 Rent VHS for 5 days  $195.00 Rent DVD for 5 days $225.00

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